Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information?
– Reservation can be canceled up to 48 hours beforehand, without penalty.
– No cancellations will be accepted after check-in.
– In case of premature departure, the customer will not be entitled to any refund.
– Changes to original reservations are subject to availability and prices charged on the desired dates, but will not entail any administrative/management fees.
– If the need arises to cancel the reservation due to the accommodation’s responsibility, as long as the reason for the cancellation does not come from the respective guest, he will have a full refund of the payments made so far. From that moment on, there will be no further responsibilities to the guest arising from such cancellation.
Pets
– Pets are not allowed on site.
How do we protect visitor information?
Your personal information is contained in secure networks and can only be accessed by a limited number of people who have special access rights to such systems and are required to maintain the confidentiality of the information.
Third party disclosure
We do not sell, trade or otherwise transfer your personally identifiable information to third parties unless we give you prior notice. This does not include website hosting partners and other parties that help us operate our site, conduct our business or serve you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights, property or safety of others.
Third party links
We do not currently include or offer third-party products or services on our website.
Questions
If you have any questions about this privacy policy, you can contact us using the contact information at the bottom of the website or using the form on the Contacts page.
This Privacy Policy is effective from 2021/10/01
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